Q: Can you do OEM and ODM?
A: Yes, OEM/ODM is acceptable.
Q: What is the sample lead time & production lead time?
A: the stock sample 1 -3 days, making sample 5-7 workdays after received your sample payment.The production lead time depend on
your order quantity, about 10-18 days based on MOQ.
Q: What’s your MOQ?
A: Normally the MOQ is 1000pcs. For our first cooperation, your small order is acceptable, but the price would be little bit
high.The price is
based on the quantity of your order.
Q: How does your factory do regarding quality control?
A:1) 100% QC inspection before shipment.
2) Skillful workers care every details in handling the producing and packing processes.
3) Quality Control Department is specially responsible for quality checking in each processes.
Q:How do you treat quality complaint?
A: First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by
us, please send pictures or videos of the problem.We will send you free goods for replacement after confirmed.
Q: What is your payment terms?
A: Our payment terms are T/T, L/C, and Western Union.For the first time,we can also provide Alibaba Secure Payment so that you
will not worry about been deceived. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and
packages before you pay the balance.