Q1. Could you supply samples for test quality?
A1. Yes, Sample orders are acceptable but need to charge a sample fee and freight. We will deduct the sample fee when you place the bulk order.
Q2. What are the main payment methods?
A2. Payment through Alibaba’s website cash register, email, etc., supports multiple payment channels such as T/T, credit card, Online Bank Payment, Boleto, Western Union, Online Transfer, Paypal, Apple pay, L/C, D/P, etc. Enjoy one-click online payment without leaving home.
Q3. What is the delivery time?
A3. We usually ship goods By DHL, UPS, FedEx, or TNT. It usually takes 5-9 days to arrive. If sea shipment, it depends on the vessel. Usually about 25-30 days.
Q4. Could I print my own logo/change package?
A4. Yes, The MOQ for the customized logo is 500 pieces. Your logo could be printed on your products by Hot Stamping, Printing, Embossing, UV coating, Silk-screen Printing or Sticker.
Q5. Could you provide product marketing pictures?
A5. Of course no problem, we can provide product marketing pictures to other platform businesses, looking forward to common development!
Q6. Could you send the goods to my forwarder?
A6. Of course, if you have your own forwarder logistics in China, please contact us. We will send the goods to the address you said according to your requirements. If you need us to write the shipping marks on the box, please inform us in time.
Q7. What other services do you have?
A7. Amazon's FBA service, UPC Code Service. Dropshipping to all over the world, etc.
Q8. What warranty does your product have?
A8. We provide a 12-month warranty service. If you have any questions, you can contact us ASAP.