1. Who are we?We are situated in Guangdong, China, and will begin selling in North America (70%) and Western Europe (50%) in 2020. (30.00 percent ). In our office, there are between 51 and 100 people.
2. How can we ensure that the product is of high quality?Before mass manufacturing, there is always a pre-production sample; before shipment, there is always a final inspection.
3.What can you buy from us?GROW LAMP, GROW BALLAST, LED GROW LIGHT, HPS/CMH GROW LIGHT FIXTURE, GROW LIGHT
4. Why should you buy from us rather than from another vendor?QUALITE is built on innovation, and we are always producing industry-leading products employing the most cutting-edge technology, materials, and production processes.
5. What services do we have to offer?Accepted Delivery Terms: FOB, EXW;
Accepted Payment Currency:USD, EUR, CAD, GBP, CNY;
Accepted Payment Type: T/T, PayPal, Cash;
Language Spoken: English, Chinese
6. How long do the lights come with a warranty?
We offer a 5-year warranty on the lights. If there are any quality issues on our end during this time, we will cover the shipping and replacement costs.
7. Are you a factory or a trading firm?
We are a factory-direct LED lighting company. For our clients, we provide dependable quality, a fair pricing, and a fast lead time.
8. What kind of quality control do you have in place?
We have a thorough quality control mechanism in place, and all lights will be tested for 48 to 72 hours before delivery.
9. What are your payment terms?
Various countries have different payment conditions. In most cases, 30% T/T is required in advance, with the remaining 70% due prior to dispatch.
10. What is the estimated lead time?
3-5 days for sample orders. 15-35 days for bulk orders.