Q1: Is your company a manufacturer or a trading company?
A: We are an experienced manufacturer specializing in various accessories of astronomical telescopes, binoculars and astronomical telescopes (such as refractive lens, Newton reflection concave mirror, focuser, ceiling lens, eyepiece, equator base, tripod, etc.). We have rich experience in international business. Yes, we are both manufacturers and trading companies.
Q2: is your product guaranteed?
A: Yes, we provide 24 months limited warranty for our products.
Damage caused by misuse, abuse and unauthorized modification and repair is not covered by our warranty.
Q3: What is your payment method?
A: We usually accept bank transfer, Western Union remittance and instant remittance. The payment method can meet your specific requirements. We accept different payment methods from different countries.
60% deposit in advance, the balance will be paid before shipment. You can select an acceptable payment method.
Q4: What is your mode of transportation?
A: We provide comprehensive transportation methods. For small batch orders, we ship by DHL, FEDEX, UPS, EMS/TNT Express service, which is the fastest. Small orders can also be mailed. For our large number of orders by air or sea, we can also ship the order to the buyer's freight forwarder in China.
Q5: What are your packing conditions?
A: Generally speaking, we use special optical product protective packaging to package our goods. Ensure the safety of transportation.