Q: How do I assemble my Ceramic Grill Kamado?
A: You can refer to the setup guide included with your grill for assembly instructions
Q: What is the best way to transfer the grill to the cart?
A: Moving the grill onto the cart requires two people. Do not attempt to move it alone.
1.Assemble the cart completely, ensure casters are LOCKED, and position it next to the box.
2.Carefully remove contents of the vessel, including the interior fire bowl, to reduce the vessel weight. Be very careful not to allow the vessel to tip over, as it can be very top-heavy when empty and open.
3.Close the dome lid and open the sliding vent or remove the ash drawer (Professional).
4.Two people are required to lift the grill. Using the opening created by the sliding vent or ash drawer as one handle and the rear hinge as another handle, carefully lift the grill into the cart. Do not use the wooden handle to lift the grill, as it is connected only to the dome and not the vessel.5.Open the dome, carefully reinstall the fire bowl, and continue assembly of the grill.
Q: How to operate HJKM kamado grill for a perfect BBQ?
A:There are four stpes for the operation proceess:
Step 1:Measuring charcoal
Set bottom vent wide open and open lid.Measure out the amount of charcoal needed.
For grilling foods fill the fire bowl with enough charcoal to just cover the air holes.For smoking foods at low temperature you
may need add a little more charcoal.
Step 2:Starting Charcoal
Keep lid open.Using flamethrower or match to light the charcoal,It takes approximately 8-12 minutes to the the charcoal.
Step 3:
When charcoal is ready level it out for even heat distribution.Close the lid.Set the top and bottom vents to the desired setting
temperature which will indidated on the thermometer.Give your kamado 5-15 minutes to settle into the cooking temperature you want
before you bring food on the grill. (NOTE: If smoking,do not bring your temperature up above 200F/93C)
Step 4:Get Cooking
Use a wire grill brush to clean the cooking grate.Your are ready for the cooking experience of your life.
Q: There is a gap in the back of the interior ceramic fire bowl, is this supposed to be there? If so, what is it for?
A: Yes. The vertical gap (i.e., expansion joint) in the back of the interior fire bowl is an intentional design feature. This expansion joint allows the ceramic to expand and contract, reducing the risk of cracking the
interior fire bowl during extreme temperature variation.
Q: How does the expansion joint in the ceramic fire bowl line up inside my grill?
A: The vertical expansion joint sits opposite to the opening in the vessel. It is important that the opening in the fire bowl lines up with the bottom draft vent(s). The expansion joint will then be centered in the
rear of the grill, while the opening of the fire bowl lines up with the lower ventilation.
Q: Do I have to season the grill by running it at a low temperature on the first use?
A: No. Many online resources suggest seasoning Kamado grills for 3-5 hours at low temperatures before using at more extreme temperatures. Since the process for constructing ceramic involves kilning at 2,400+oF, seasoning prior to use is not necessary to improve long-term performance.
Q:What is the warranty for HJKM kamado grill?
A:Five years for all metal parts,Three years for themoplastic handle and side shelves,one year for temperture gauge,gaskets and cover.
Q:Can i make my logo or give some changes on the kamado grill?
A:Yes,OEM is acceptable .As for some changes,like colors,size and appearance pattern are accepted for change as your requirement.