ID, Wallet and Cell Phone Detachable Lanyard for Neck and Wrist, Functional Fashionable Strap Key Chain Holder

1. Production all after 50% spot check for QTY over 20,000pcs , 70% spot check for QTY 5,000 - 20,000 , 100% full inspection for
QTY less than 5,000 .

2. We offer 5% discount for customers whom start a new coperation with us , for those whom wanna be long term partner buyers .

3. We will do the repair if defect rate over 5% , and do return if defect over 15% , do refund if defect over 25% .

4. After - sale service , clients can contact the customer service for help anytime you got any queries about the item or about
our factory .

       Co., Ltd., established in 1995, is specialized in the production of promotional and gift items. Since our foundation, we have more than 10 years' experience in manufacturing promotional items. Now, Xiangxing can produce products including neck lanyards, mobile phone straps, pet collars, shoelaces, and wrist bracelets, which are quite popular with most people in the world.

Q1: if I re-order my products, should I pay the mold fee again?
No, we will help you to save the mold for 2 year, during this time, you needn’t pay any mold fee for re-make the same design

Q2: I need my product very urgent, how fast could you produce it?
Please don’t worry, generally our production time is 12- 14 days. for most item, we need 5-9 days when in rush. Depending on your item, our sales will check the schedule and then arrange the fastest production time for you.

Q3: if I want to see the artwork, if i need to pay the artwork fee ?
No, you needn’t , my friend, we could offer the free artwork for you to see your product’s effect

Q4: I don’t know the effect when it finished, I am afraid to place the mass order, could I get a product sample? 
Of course. Don’t worry, before the mass order, we could help you to do the sample first, when sample finished, we could send the picture and the video to you, when you confirm it, and then the mass order could be start.

Q5: I am looking for the cooperation, if I could see your sample first?
It’s so glad to cooperate with you, of course, we could send our free sample to you to refer our best quality.