1.What is the payment term?
T/T 30% in advance and balance before shipment, LC or by negotiation.
2.What is the delivery time?
For standard machines, it would be 7-10 days; For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days.
3.What is the guarantee?
12 months for the whole machine. Within 12 months under normal use and maintenance, if something is wrong
with the machine, you will get spare part for free. Out of 12 months, you will get spare parts at cost price.
You will also get technical support and service all the lifetime.
4.What is the technical support?
1. Technical support by phone, email or MSN/Skype around the clock
2. Friendly English version manual
3. Engineer available to service machinery overseas
5.What is the after sales services?
you will be able to get free training advice towards our machine in our factory.
You will also get free suggestion and consultation, technical support and service by email/fax/tel etc.
6.How is the packing?
We can also send our engineer to your factory Water-proof plastic film package with foam protection in each corner Solid Seaworthy Wood Box Package with Steel Belt, Save space as much as possible for container loading.