1Q. When can I get the price?
1A. We usually quote within 24 hours after we got your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
2Q. How can I get the accurate price?
2A. There are some basic specs we need to know for price calculate, that are: 3D drawings in STP, IGS, XT format are available, 2D drawings with tolerance or requirements, please suggest us your quantity too.
3Q. Do you accept the OEM?
3A. OEM is welcome. We can custom the good according to your design.
4Q. What is the shipping?
4A: By express (FedEx, UPS, DHL, TNT, EMS, etc...), By Air or by Ocean.
5Q. How do I pay for the order?
5A. The common payments are T/T (Telegraphic Transfer), western union, papal etc.
6Q. I have an idea for a new product, but don't know if it can be manufactured. Can you help?
6A. Yes! We are always happy to work with potential customers to evaluate the technical feasibility of your idea or design and we can advise on materials, tooling and likely set-up costs.
7Q. What are the advantages to having my parts manufactured locally?
7A. Sunshar can offer quick reaction times to any changes in specification, batch size or material. We can ship small or large quantities anywhere in Europe overnight to accommodate unforeseen changes in demand.
8Q. My components have already been developed on CAD. Can you use the drawings?
8A. Yes! DWG, DXF, IGES, Solidworks, Pro/E, UG and Catita files can all be used to generate quotes, molds and tools - this can save time and money in producing your parts.
9Q. Can I test my idea/component before committing to mould tool manufacture?
9A. Yes, we can use CAD drawings to make prototype parts for testing and functional evaluations before the standard mold making.
10Q. What type of plastic is best for my design/component?
10A. The choice of materials depends on your design application and its operating situation. We are happy to discuss the alternatives and suggest you the best materials.
11Q. What type of mold tool do I need?
11A. Mold &tools can be either single cavity (one part at a time) or multi-cavities (2, 4, 8, 16 up to 64 parts at a time). Single cavity tools are generally used for small quantities, up to 20,000 parts per year whereas multi-cavities tools are for larger quantities. We will suggest a best choice from your projected annual volume requirements and recommend an optimal solution for save your money and time.
12Q. Ok, I've decided to go ahead with my project. How long will it take to get my parts?
12A. Generally, a standard parts will be finished within 30 days, but it depending on the part's complexity and the number of cavities (single or multi).A complex or big molds will take more time. After the new tools first tryout, the new parts will be delivered to you in 2-3 days.