Q1: Are you manufacturer or trading company? which city are you from ?A1: We are manufacturer of CNC Router machine for years,our factory Located in Jinan city ,China.
Q2: What is your mainly product? Do you offer OEM service?
A2: Our mainly products including CNC Router Machine,CNC Laser Machine,Plasma Cutting Machine,CNC Lathe Machine and other Related CNC equipment. Yes we offer OEM Service.
Q3: Warranty of your machine? How do you offer After sell Servie?
A3: Our machine offer 1 year warranty.We offer On line service for question and small problem,On site service available if travelling condition allows after the COVID-19 situation get controlled.
Q4: What is the Lead time of Machine ?
A4: For the standard model machine ,it takes about 14 days to finish ,for customized machine ,it deponds on customer request ,normally 14-20 days .
Q5 : What is the procedure of ordering machine?
A5: Deposite is required in advance ,after machine finished ,we will offer machine reference pictures and testing videos to show machine condition .Then we will arrange shipping after get confirmation from customer .Meanwhile ,customer arrange balance payment and we will relased cargo accordingly .
Q6: Does customer allows to choose machine color ?
A6: If customer doesn't like our standard machine color ,then they could offer color Atla ,so we arrange our factory to prepare accordingly .
Q7: Are you looking for distributor or agents ?
A7: Yes we are always looking for cooperations from customer all over the world .
Q8: Except for CNC Router machine ,what else products do you have ?
A8: Except for CNC ROuter machine ,we also have CNC Laser machine ,Plasma cutting machine ,CNC lathe machine ,glass cutting machine ,waterjet cutting machine ,cnc drilling and milling machines .