Q: Are you manufacturer or trading company? A: We are leading manufacturer with 15 years of experience in rechargeable lithium_ion batteryies and power adapters.
Q: Which kind of products are you selling?
A: Our main products are replacement for brand laptop batteries and power adapters , chargers such as HP, Dell, Lenovo, Samsung , Apple, Asus, Acer,Sony, Microsoft etc.
Q: What brands for your products?
A: We don't have our own brands, as we do replacement for brand laptops.
Q: Which certificates do you have?
A: We have CE, ROHS, FCC, UL, UKCA, MSDS, UL38.3 etc.
Q: How long is your warranty and how to be guaranteed ?
A: Our warranty is one year. Within one year, for any problem products, we will refund the money or send you replacement in the next orders.
Q: Which countries are you selling to?
A: Our products are selling to America, UK, Germany, France,Canada, Philippine,Russia, Pakistan, Morocco and Dubai, also to some Africa countries like Nigeria, Cango, etc.
Q: What’s your payment methods?
A: First you can choose Trade Assurance on Alibaba, it would ensure your equities fully. Or by T/T, Paypal, etc. We also ensure your equities.
Q: How about your delivery time?
A: If sample, 3 working days is available. If order, lead time is 7-30 days depends on your order quantity.
Q: Can you do OEM & ODM orders? What's your MOQ?
A: Yes, we can do OEM & ODM orders. Normally our MOQ is 100pcs for each model.
Q: Can I visit your factory when time is available?
A: Yes, you can visit our factory anytime. Currently you can pay a visit by video online due to the COVID situation.