Q1: How do you order? A: Please send us an email stating the type, quantity, color or more specifications of the item Place an order.
Q2: How do I pay? A: You can T/T.
Q3: What is the magic of caution? A: Please keep away from high temperature environment when working or storing. Keep it away from children.
Q4: What's your minimum order quantity? A: For A good start of our cooperation, our minimum order is 100 pieces. Please contact us for details.
Q5: What is the quality assurance of the product? A: 1. If product quality problem occurs within 6 months from the date of spontaneous delivery, replace the new product. 2. If there is any damage during transportation, please provide pictures or videos for confirmation. (New ones will be added to yourNext order.) 3. We work with the safest and cheapest shipping company. We will keep track of the goods until it reaches you safely.
Q6: When can we expect delivery? A: The delivery time is usually 3-7 working days after payment. Please contact us for details.
Q7: How will the goods be shipped? A: We deliver the goods by DHL, UPS, TNT,EMS and so on.
Q8: What are the cartridge/battery OEM options? A1: MoQ: 2000 pieces/flavor or more (500 pieces/flavor OEM orders cost more for logos) 2: Color selection: pink/purple/green/blue/white/black (silk screen) Gold/rose gold/gun metal/silver (electroplating) 3: Mark position of cartridge: mouthpiece/glass (plastic) tube/heating base. 4: Mark position of battery: body and bottom cover. 5: Different lighting colors are available. 6: process: screen printing/laser/engraving, etc. 7: It's not a problem if you don't need to order that many yet, you can pay the OEM cost of 1000 pieces first.