Q: Can you customize products?
A: Yes. We are a manufacturer that produces various OEM/ODM products for years. All our products are good for promotion and can be custom printed with your own logo or artwork.
Q: How can I customize these products?
A: Feel free to contact us and send us inquiry first! We accept AI/EPS/PDF/PSD/CDR file, high resolution images are OK as well. You can send your files in the chat or email us to xhy@xhypad.com or by cloud drive.
Q: How long will it take after I send my artwork?
A: Once we download your file, our designer will check it first. We will inform you if there's something is wrong then we can discuss and solve the problem with your opinion. If everything is fine, we will draft an order to you.
Q: How much should I pay first?
A: After you receive the order we drafted before, you should pay 30% deposit in advance, 70% balance before shipment by default.
Q: Do you have samples? Are they free?
A: Most of our products provide sample service, please contact us first for more details.