Q1: What is the GlocalMe? A: GlocalMe is a fully-owned brand of UCloudLink ,
Q2: What is your product & service?
A: Dedicated in design and manufacture high-level Roaming-free 4G LTE Mobile Wi-Fi Hotspot ,MIFI,Pocket Wi-Fi Data Device,4G CPE,5G MIFI Device with various models and Cloud Management Platform(SaaS&PaaS).
A: We have strong hardware and software R&D capabilities, customized service with Value-added is available for global Retailers/Distributors, Telecom Carriers/Operators, MVNO, ISP etc.
Q4: What is your after-sales service?
A: We have 24*7 customer service to solve any problem. And 1 year warranty for all orders.
Q5: If I travel to several countries in one trip, should I set the device to connect to the local network?
A: No need to do any configuration. It can switch to the best local network seamlessly.
Q6: Could I use my own SIM at home, and use GlocalMe data when I am abroad?
A: Yes.1 SIM slot is support, you can insert your own SIM card when you want to use the data in your own SIM. Just turn off GlocalMe data service and there is no data charges.
Q7: What is your Lead Time and Shipping mode?
A1: Sample in stock will be delivered within 3-5 days via DHL, UPS, FedEX, EMS and TNT.
A2 For customized bulk order ,it is negotiable and will be calculated per actual order quantity.
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