Q1: Are you factory manufacturer or trade company?A: We are a company that includes trading and factory production. Now we have a trading company, a power adapter factory and a laptop battery factory.Our manufacturer for beauty care products over 13 years (2007-2021). OEM & ODM are available.
Q2: How is the product quality?
A: We have all product quality certifications on batteries and power supplies, as well as ISO9001 management certification. Three QC guarantees,Ensure the quality of products from raw materials, processes and final products.
Q3.How can I get the price?
A: We usually quote within 1 hours after we get your inquiry(Except weekend and holidays)If you are very urgent to get the price, please email us so that we can offer you a quote.
Q4: Can I get a sample before order in bulk? What is your MOQ ?
A: Yes, free samples are available, but you need pay the shipping cost, we will reduce the samples'shipping cost when your first order are more than 5000USD, the charger MOQ is 10pcs, the battery MOQ is 20pcs.
Q5: What is the lead time?
A: Generally 5-20 days(based on quantity),and most of the chargers are in stock, The battery is out of stock, and production can only be arranged after placing order.
Q6: What's delivery time?
A: The general delivery time is in 3-10 days after order confirmed, it depends on the order quantity.
Q7: Is it all right to make customer's Logo?
A: Sure, But there is a certain quantity requirement, please communicate with the sales for details
Q8: Where is your loading port?
A: Shenzhen Port, In China.
Q9: What's your payment terms?
A: 50% in advance, and 50% before shipment.
Q10: What are your payments terms?
A: T/T, PayPal, Western Union or by Alibaba Trade Assurance...
Q11: What is the shipping method?
A: It could be shipped by sea,by air or by express(EMS,UPS,DHL,TNT,FEDEX and ect),
Please confirm with us before placing orders.
Q12: How do you make our business long-term and good relationship?
A: 1. We keep good quality and competitive price to ensure our customers benefit .Provide 1 year warranty
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from