Question 1:Where is Your Company (Warehouse) Located ?
Answer: We are Located in shenzhen,Near GuangZhou,HongKong.
wtih Seaport and Airport for Export Logistic Service.
Also Can Source Goods From Other All China Ctiy .
Question 2:What's the Shipping Method you are Support ?
Answer:We are Support Express:DHL,FEDEX,UPS,TNT,ETS with Door to Door servce
Also support Air shipment,Sea shipment And Railway shipment with DDP
(door to door service,including import Customs Clearance and including taxes)
We are Quotate with different solution for you according your goods.
Question 3:How Can we get the Quotation ?
Answer: Send your Product name,Picture and Totally Gross weight,Totally Volume.
Need Advise Carton Size of each CTN,Gross Weight of each CTN,Packing list will be fine.
Q: Can you help me pick up my goods from my factory supplier in China?
Answer: YES Of Course,After you confirmed Order to Let us to help you source the shipment.
We will provided our Warehouse details OR please give us your factory's contact person and factory address.So that we Can Arrange
the Job and don't worry.
Question 5:Can you help sticker the Shipping Mark / Inspect Goods when arrived your place ?
Does this Charge extra ?
Answer: YES,Of Course,we can help you Sticker free,Also help inspect your goods.
Could tell us if you have TheRequirement,We will try best to do it for you.
Actually When we quote for you,we will Remind you to let your Supplier to do the job in their place is Better,and when goods arrived our warehourse,we can Push it better to ship out.
Question 6:Will you Provided the Tracking Number after ship out the goods?
Answer: YES,Of Course,This is a must and don't worry.
Question 7:How about your After-sales Service?
Answer: follow Shipment Tracking number is firstly.
follow updated tracking details when goods arrived your local is Secondly.
Till you Received we are Service for anytime and don't worry.
Question 8:Will you add the Shipping cost when our Goods Arrived your warehouse?
Answer:Usually is not happended this Matter,Except the Special things happend.
But we will let you know Very Clearly and Explaination about WHY ?
That's why we are need ask you Clear information for quotation on above.
Question 9: My supplier has not export licence, Can you help me export the goods from any port in China?
Answer: Yes, we can make custom clearance from any port in China
because we also have export licence to export any item goods except prohibited export goods.