1. How about quality?
- Our phones are 100% genuine, original, not fake
- Every phone will be strictly tested by our professional technician team properly before send out.2. How about a warranty?
- One-month warranty (excluding accessories) after confirming receipt. We are not responsible for any man-made damage.
- After receiving the package, please check the product. If there is any quality problem, please contact us as soon as possible, we will try our best to solve it.
- If the buyer gives a 5-star rating and good reviews on Alibaba after receiving the goods, we will provide an additional
one-month warranty as appreciation.
3. Will the phones be locked?
- No, it is unlocked and works worldwide.
4. How about accessories?
- The used phones are sold without accessories and packing box
- If you need packing boxes and accessories, please contact sales, and add extra expenses
(All accessories for the used phone will not be original)
5. How about Battery capacity?
- Normally the battery performance for a used phone product would be above 80% or more depending on the model, newer models would have better battery performance.
6. Can I get samples of the sample?
- Yes! Welcome to place a sample order to check our superior quality and service!
7. What’s the delivery time?
1-3 working days for sample orders 10-25 working days for bulk orders (based on different quantities).
8. About Customs Clearance?
- Buyers are responsible for the custom duties
- We could offer the commercial invoice and write a low price to customs to help you pay fewer taxes, But you need to do the clearance according to the Alibaba rules and your local custom policies.
9. What Are The Return Policy?
- Goods sold are not returnable or refundable unless you received an incorrect item or any factory defected item, otherwise it will not be accepted for return.
10. How to make order?
- Inquiry by contact supplier or chat me on Trademanager;
- Tell us the models and quality you want;
- We make PI for you to check;
- You confirm the PI and make the payment;
- We product and sent you goods;
- We offer you the tracking number and packing list;
- When you received the goods, ask for the feedback;
- We provide the after-sale service.