1. This is my first time buy from your company , how to arrange the shipping for me ?
A: We usually send order by FEDEX, UPS, TNTor DHL. If you have carrier account, it ok to ship with your account too,we will immediately create a link on alibaba and send you at the meantime, what you need to do is just make a purchase.
2.Can I get samples ?
A:Yes, certainly. We will provide the stock samples for free, Sample fee is refundable when the bulk order meets our MOQ .
3.What's your packing way?
A:Usually Opp bag, then plus bubble pack to protect our goods Packing box is also available as customer need.
4.What's your delivery time?
A:For our stock items, after your payment, within 7 days we can shipping for you.big order and OEM sample development depends on the order quantity and the designs
5. What's the payment terms?
A:For small order, full payment before shipment; For bulk order, 30% deposit in advance and balance paid before shipment.
6.Can I get discounts ?
A:YES,SURE. We can give reasonable discounts according to your order quantity, please contact us to discuss it .
7. How can I choose the express company which I want?
A:If there don't have the choice that you want, please don't hesitate to contact us, we will change the delivery company for you.
8. What's your quality and after sale service?
A:We are very confident in our products, and we check every single piece and pack them very well, so usually you will receive your order in good condition. If really have some problem, please contact us anytime, we will handle that for you in 24 hours.
Notice
Please note that the price on alibaba is for your reference .The actual price maybe will be different from current price of raw meterials ,exchange rate ,and your order quantity. Hope you can understand us .Thanks !