Q1. How is your Quality Control?A: Before the order to be confirmed, we would check the material and color of leather/fabric by sample which should be strictly the same as mass production.
We will be tracing the different phases of production from the beginning.
Every product quality checked before packing.
Before delivery clients could send one QC or point a third party to check the quality.
We will try our best to help clients when the problem occurred.
Q2. How is your After Sales Service?
A: Shipment and sample quality tracking include lifetime. any small problem happening in our furniture will be solved at the most prompt time.We always offer relative technical support. Quick response,
All your inquiries will be replied to within 24 hours.
Q3: What kind of payment terms are accepted?
A:1, Trade Assurance order by Alibaba: can use the credit card
2, T/T(Telegraphic Transfer)
3, L/C(Letter of credit)
4, Western Union
Q4: How long for the production time after the order is placed?
A: Depending on different products, it can be ready for 15 days to 60 days
The exact delivery time will be specified in the proforma invoice once the order is confirmed.
Q5: How much time for shipping?
A: Usually, it takes a maximum of 20-60 days for shipment to any destination port all over the world.
Q6. Price description
Different materials, different prices, different budgets, different materials
A:On our website Price Only for reference. Depending on the particular configuration
B:Picture: Real shoot,The picture will have a color difference in different monitor
C:Material: Usually solid wood frame,Flannel,Velvet,Chenille,Genuine leather,Pu leather