Q：Are you a manufacturer or trade company?
A: We are a manufacturer, but we also outsource some certain items that beyond our production facilities.As an innovator and reliable series supplier,we keep research and design new style product and recommend to our customer, our aim is to give the best-selling and profitable product to support their sales work.
Q:Do you ship directly to Amazon FBA?
A: We' ve been working closely with our o wn logistic companies both in China and A merica to ship directly to FBA, and we welcome A mazon sellers to contact us since we have plenty of experience doing that.
Q:Do you custom design?
A: We have our own in-house photo studio, graphic and product designing team, and custom designing a logo, packaging or product is always part of our service
Q: Do you provide free samples?
A: For old customers, most samples can be free. For a ne w custo mer, full sample payment and shipping will be required before we dispatch it, but we will be more than happy to refund that once you place the order.
Q:Why are your samples much more expensive than its quoted unit cost?
A: Most of our samples are specially made by our sample makers, when material purchasing cost and labor costs are calculated; the final cost will be much higher than our wholesale pri
Q:What are your standard payment terrms?
A: We accept bank transfer, Letter of Credit in sight, Paypal or Western Union.
For most deals, upfront (deposit) payment will be required before we start production.
Q: What' s your standard lead time?
A: For our existing items, our lead time is always 5 to10 days. For certain custom made items, our lead time is 15-30 days. Lead time is calculated from the date when we receive your upfront payment.