1.Are you a factory or a trading company?
A company with own factory and trade. We have complete production lines, R&D team, QA control and marketing service. We have 10 years OEM/ODM experience in kitchen knife market .Provide more competitive price, control the production time and quality easily.
2.How can I get a sample?
If you need a sample, please feel free to contact our sales to get the sample .The sample usually will be available within 3-7days.
3. Do you provide DDP service?
Certainly, we provide all terms of EXW, FOB, CIF, DDP service and DDP arrive to Amazon for you.
4. Can your factory accept customized product?
You customized order is warmly welcomed. We have our own R&D department which can make the products as your requirement. We provide customized servier in packaging and product.
5.What's your Payment and Price Term?
Both T/T payment in advance and L/C at sight are acceptable but in general T/T is recommended as it comes with quicker transfer and lower bank charges. Normally we deliver goods by sea and air. The payment is 30% deposit and 70% balance payment in usual.
6.What is your prodcution time?
Delivery is usually within 15-20 days of receipt your advance payment. Normally it’ll take 15-20days to produce a new order, if you got urgent request, you could contact with our sales team to see what we can do for you. We do have our own patent automatic welding machine from R&D team so that we can shorten the delivery time base on guaranteeing the quality.
7.What kinds of product do you manufacture?
As you can find from our website, we deal in a wide range of kitchen knife, satisfying different kinds of needs and markets, ranging from separate chef knife, santoku knife to regular 5-piece set knife, customized set knife and so on.
8.What items you mainly do?
The main product line is covering from kitchen cooking knives, chef knife, santoku knife, bread knife, slicing knife, all kinds of butter slicer, cheese knives, steak knife, utility knife, peeling knife, knife sharpeners, cutlery knife, kitchen scissors and so on.
9.What is your main market?
We run a worldwide business with our consumer, not only the Chinese market, but also in the Americas, EU , Oceania, middle east and Asia. Ruitai is doing all her best to offer superior knives and kitchen tools to families all over the world! 10.Can you do the package according to our design? We can do the customize packing, also we can give you suggestion on package when you needed.
10.Can you do the package according our design?
We can do the customize packing, also we can give you suggestion on package when you needed.