1.Do you Have Minimum order quantity MOQ?yes ,we have the minimum order quantity is 5PCS.
2.Do you integrate with Shopify? And other platforms?
Yes, we will integrate with your Shopify,
WooCommerce store through an app so we can automatically see your orders coming in and
update tracking numbers for you without you having to do anything.
3.Do you offer a private labeling?
Yes, we offer a whole range of private labeling support, including branded inserts, branded stickers, customized instruction booklets, custom
packaging, and more. Pricing, lead time, and MOQ depends on exactly what you wish to do, but we consistently negotiate some of the best prices and
production schedules for our clients.
4.Do you offer guarantee for the products?
A:If you have any issue with our product, simply send us a message Contact us. Your problem will be solved within 7* 24 hours.
5.What shipping line do you use?
We use a variety of special lines that hand off to individual last mile services in each destination country. While we have some preferred partners, we are always testing out new lines to maximize our shipping efficiency for each country and client's needs. Ex: Yun express – yanwen express 4px etc.
6.What is the cost to work with you ?
We quote you on the total order cost, including the product cost and shipping cost for each country.There are an additional fees on top of these costs. Is our handling fee which is one USD per
shipment.
7.What is your processing time?
When we have stock of your product we process all orders within 24 to 48 hours during business days (Monday to Saturday).
When we first work with a product it may take between 1 to 4 business days to stock your first batch. Once you have consistent volume we will continue to order batches of inventory ahead without you having to worry about it. However,please keep us in the loop with your marketing activities so we know when to scale up or scale down our ordering.
8.Do your shipments have tracking?
Yes, we only use shipping services that provide accurate tracking details, one shipment scanned on our warehouse it will be update automatically at your platform.
9.Where are you located?
Our primary fulfillment center is based in Yiwu,China with a secondary fulfillment center in Shenzhen, China.
10.Can you recommend best-selling products for me?
No. We only work with high volume clients that we individual source and purchase products for. To protect their privacy we have a very strict policy of not recommending products.