1.Can I place a sample order?A: Yes, we welcome sample order to test and check quality . Mixed samples are also acceptable.Please contact our sales for a stock list.
2.What about the lead time?
A: A sample order requires 3-5 days; mass production time 2-3 weeks, depending on the orderquantity & styles.
3. Do you have any MoQ for custom order?
A: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please con-tact us for more details.
4.How do you ship the goods and how long does it take to arrive?
A: We usually ship by Fedex, DHL, UPS or TNT. It usually takes 5-7 days to arrive.
5.How is an order processed?
A: 1.Please give your requirements.
2. We quote according to your requirements or our suggestions.
3. We provide a proforma invoice with your agreement
4.we proceed your order or pre-production sample after your payment
6. ls it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on oursample.
7. What is your payment methods?
A: T/T. PayPal , Western Union, MoneyGram , Alipay etc.
8: How to deal with the faulty?
A: Firstly, our products are made with strict quality control to ensure that each piece you receive isgolden piece.
Secondly, for any defective product, we will offer you credit, replacement or refund.