Q1: Are you a manufacturer company?
A1. Yes, our factory was initially founded in 2013 and we have 8 years experience in furniture industry,specializing at the middling and high level market. Our products are hot cakes in the markets with perfect quality and competitive price.
Q2: What's the scale of your factory?
A2.Our factories occupy a total of 3000sqm with more than 100 workers.
Q3: What are your main products?
A3. Our main products are customized as customers’ requirement,which include living room, ,bedroom,dining room, hotel furniture. One stop solution is offered for saving your time and expenses.
Q4: Can I choose the color?
A4. Yes ,we have a huge variety of colors and materials for your choice.
Q5: Can I change the size of product?
A5. Yes you can change the size of the products as per your exact requirements and at the same time,we have our own standard size for all the products as well.
Q6: What's your minimum order quantity(MOQ)?
A6. It depends on the designs that you choose. Normally, we do not ask for MOQ (Minimum Order Quantity).
Q7: Can I buy some samples before the orders?
A7.Yes we can offer you samples before the orders but payment is needed for the samples.
Q8: How long is the Production Lead Time?
A8.It depends on the designs that you choose. Normally, our products can be ready for delivery from 7days -60days.
Q9: Can you provide warranty of your products?
A9.Yes,our warranty is 20 years,we are proud of our quality because there are professional QC teams in each department.We would request detailed images of any problems or warranty claims - Once provided emails with detailed pictures are sent, the cost of repairing the products will be dispatched for replacement, or alternatively, replacements would be provided in subsequent orders. In some special cases, discount for the whole order may be taken as a solution.
Q10: What is your ordering process?
A10.It depends on buying for regular items or customized items. If going for regular one, quotation can be offered at once. If it goes for customization, all the details of your requirement would be needed. Then the process will be as below:
Inquiry-- sending us your requirement (layout ,designs,etc)-- choosing designs you like and offering your proposals of each facet of your project-- 3d rendering if needed-- confirmation of orders-- deposit payment--production-- delivery.