Q1:Are you factory or trading company?
A1:We are factory. The Top 5 around arts and crafts industries
Q2:How charge the sample fee?
A2:We will charge sample fee, but the sample fee will be returned after the order is placed.
Q3. What about the lead time?
A3:Sample needs 3-10 days, mass production time usually needs 30-40 days depend on different order quantities. In peak season,lead time can be 40-50 days.
Q4. How do you handle with quality problems?
A4: If you have any question about how to instal cabinets, we will instruct step by step until installation succeed.Or if anything broken in the delivery, you can take a photo to us, we will make a new part for you for free.
Q5: Can we visit your manufacturing site/factory?
A5: Of course. You are more than
welcome to visit us at anytime, however, we do ask that you call or email in advance to arrange a visit beforehand.
Q6. How do you ship the orders?
A6:Sample is usually sent out by express way (like UPS/DHL/FEDEX) You can select sea way( FCL/LCL) or air way to ship for large quantity order.
Q7: How many min order qty?
A7: Mostly items min order are 10pcs of one style. And we suggest mix order a full container to save ocean freight. You can choice from our website or other Chinese supplier.
Q8: How does your quality control?
A8: Quality is priority. All of our products would be strictly tested before delivery.