1.How can I trust you ?
1.Alibaba trade assurance will protect your goods and payment.
If you get the goods different from what you specified in the order, you can get full or partial refund of the payment.
2.Kensharp reputation is the most important.
We are sincere manufacturer with QC team to ensure the quality and we would like to do long time business with you.
2. How can you guarantee quality?
Our QC team inspect goods strictly according to our quality standard system
1.A pre-production sample before production
2.Check every quality details on the production schedule
3.100% Inspection during production
4.Engineer adjust sizes everyday before production
5.Final inspection before shipment
6.Online production show and inspection show is available if more check in need
3.Can you send sample for testing ?
Yes, sample is available by 3-5 working days, but it will be sent by freight collect.
4. What is the payment term of your company?
T/T, L/C, ALIPAY, WECHAT ETC
A: Payment ≦1000$, 100% in advance
B: Payment ≧1000$, 30% TT before production, 70% balance before shipment
5. How long is your delivery time?
5-10days if goods are in stock
15-20days if goods are without logo
25-45days if goods are customized with logo
6. Can you make my design according to my drawing or sample?
Yes sure, welcome OEM or ODM anytime, and we will protect your designs without showing to anyone else
And color box MOQ is 1000pcs each size, Logo MOQ is 500pcs each item
7.What are your delivery terms available?
We support EXW, FOB, C&F, CIF delivery
Express Delivery: UPS, FedEx, DHL, TNT, and EMS etc
8.What’s your after-sale service?
1.Trace the goods online and keep you updated
2.Online Installation Guide
3.Online Q&A from Professional team if in need
4.Trace your usage and feedback for improve
5.Update you latest hardware news from the market
9.How can I contact you for more information ?
Pls contact us as below if we are offline: