Q1: Are you manufacturer?
A 1.100% sure.We are the Real trottinette electrique scooter factory.From R&D Blueprint to final eletric scooter.We handle all process.Further more,we have ERP system to make sure our production runs good.So OEM and ODM are available,that means we can accept your design.Let's discuss further.
Q2: Where is your factory? Could I visit the factory and make inspection of your products?
A: We're located at Zhangjiagang City, Jiangsu Province,China. Yes!Welcome to visit us at anytime.Here is the information: 1 hour by car to our factory from Shenzhen Airport.Make sure you will visit us!
Regarding inspection,of course,we believe our product can meet your standard.
Q3:Could I get a sample to check your quality?
A: Yes, but no free.That means you need to bear the sample & shipping cost and we will arrange it shipping to you.Sample fee can be deduct once you place the bulk order.
Q4. Could I get your price list?
A: Yes,we are factory,considering the cost.we prefer to work with Business not the end customer. we need more your information, would you please make a simple introduction about your business and which model you like etc.So that we can send with all-in-one quotation to you.
Q5. How long can I receive the sample?
A: Once confirmed received payment, the sample will be ready within 7 working days.Normally most efficient and expensive way via Express shipment usually takes 10 working days. But if you have Express account that will be great!
Q6. How to control the productions quality?
A: We have our Quality control system,therefore are 4 options:
A: Purchase the raw material according to your order requirement, and quality inspections will match with industry standard.
B: We make sure all raw material component will fit to technology process and module exactly.
C: Every production,Our QC team will follow whole process flow: from beginning, middle to final period and submit QC report.
D: Third party inspection is also acceptable.
All our products had inspection by our QC department.
Q7:What kind of payment do you accept?
A: Currently we accept Western Union , T/T.
Q8. What is the Lead time ?
A: 15-35 days depends on style and quantity.
Q9:How long valid of Quotaion is ?
A: Set to be 30days only.