Q: Are you a manufacture or a trade company? Chachic is a trading company with good consolidated supply chain management. For each product line, we have developed strategic manufacturing partners that share the same ambition with us: being the customers' most reliable supplier in all aspects: quality wise, price wise and on-time shipment, etc.
Q: What is the custom order process?
1) Inquiry: please provide us your requirements such as product specification, quantity and requested packing etc.
2) Quotation: we will provide quotation within 48hrs.
3) Sample: we will make sample as per your request and send sample to you for confirmation.
4) Order: order is confirmed when we receive 30% deposit payment.
5) Production: production will be done as per the confirmed sample, and lead time is normally 30~60 days however that depends on the order quantity.
6) Inspection: we do mid-production inspection and pre-shipment inspection for every custom order to ensure the quality and send inspection report to the customer for shipment release.
7) Shipment and balance payment arrangment.
Q: What terms of payment you use?
Our standard payment terms are:
1) T/T 30% desposit for order confirmation, 70% balance against B/L copy;
2) LC at sight;
3) Negotiable