1. Q: Are you a factory or a trading company?
A: We are an OEM/ODM manufacturer.
2. Q: Where is your factory? How can I visit there?
A: Our factory is located in Xiyong Microelectronics Park, Shapingba District, Chongqing City. Warmly welcome domestic and foreign customers to visit us!
3. Q: Can I get some samples?
A: Sample orders are welcome. Prices will be negotiated based on larger quantities.
4. Q: How does your factory do in terms of quality control?
A: Quality is our culture. We have a dedicated supervision department to carefully document the company, production process and finished products step by step to ensure that each one is perfect before shipment.
5. Q: What is your after-sales service?
A: During the warranty period, if it is a product quality problem that is not artificially damaged, we will send new parts to the customer to replace the damaged part, or the customer will send the product back to our factory for repair.
6. Q: When will you ship the goods?
A: We can deliver within 3-20 working days according to the size of your order.
7. Q: How can I get your latest products and price list?
A1: Please provide us with your contact information.
8. Q: Who can provide warranty service?
A3: If it is within the warranty period, the original mining machine manufacturer will be responsible. If the warranty period is exceeded,
We will provide paid maintenance services.
9. Question: What is the payment method?
A4: We mainly support , T/T bank transfer, MoneyGram, credit card, Western Union, and cash.