Q1. Can I have a sample order?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 1-3 working days, mass production time needs 3-5 weeks based on order quantity.
Q3. Do you have any MOQ limits?
A: Low MOQ, 1pc for sample checking is available.
Q4. Do your products meet our standards?
A: Yes, almost all our products have CE, ROHS, FCC, etc.
Q5. How to proceed with an order?
A: Firstly let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places a deposit for formal order. Then we arrange the production.
Q6. How do you ship the goods and how long does it take to arrive?
A: We usually ship by Ali-Logistics, DHL, UPS, FedEx, TNT, EMS, SF Express, or your designated forwarder.
It usually takes 3-7 days to arrive. Airline and sea shipping was also optional.
Q7. What is your payment term?
A: We have Ali- pay, T/T, Visa, Western Union payment terms options, you can choose the one which is convenient or effective for you !
Q8. Can you customize the logo and packaging?
A: Yes, OEM/ODM/RTS are acceptable. Our design team will help you design as your requirement.