Q: Can you provide some local growmies’ feedback?
A: Sure, we are closely connected with our customers to follow up their experience with our products, and we have cooperated with lots of professional local growmies. So, you can either have some feedback pics from them or even take a field trip with their permission.
Q: Do you have a warehouse in America?
A: Yes, our current warehouse is located in California. We Will set up more warehouses in North America and Europe.
Q: How long is the transit time?
A: Sample order takes 5-10 days, free delivery in most areas of America. For bulk orders, 30-45days.
Q: Can I customize the light, package, or label?
A: Yes, we offer OEM & ODM service for the quality client.
Q: How can you guarantee the quality?
A: Professional product quality inspection team will test the product before every single delivery to minimize the defective rate. Also, our product is made up of leading brands components.
Q: How about After-sales service?
A: We provide a 5-year warranty for most of our products. Let us know your problem and our technical support team will get to you ASAP.
Q: What are your terms of payment?
A: Payment terms vary among different countries. Generally, 30% T/T in advance, 70% balance before shipment.