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Dear customer,
When we talking about VIRGIN HAIR, means we use donator hair (hair are cut/purchased from donator directly instead of collecting from floor), with some clean work and high temperature steam process make into many different textures. Our hair proves to be reusable More than one year with proper care :)!!
In this case, please don't compare our hair with Beauty Supply Store Hair :) The Beauty Supply Store hair may seem to be" Miss Perfect" at first glance, no dry/split ends, color are exactly the same whole bundle, extremely unreal soft after ACID BATH process. However, there is no need to do acid bath for good quality donator's hair. Virgin hair without any chemical process will be durable used. If u are really picky about the split/dry ends, color difference, gray hair, please not purchase until u read below virgin hair details.

As we mentioned previously our hair is 100% chemical free, we promise no corn-chip chemical smell. We do not only care about beauty but also our customer's health! :) But we do wash the hair when we produce it, it's may have local shampoo smell on it, anyway, it will lift ur shampoo and conditioner smell shortly after co-wash :)
Virgin non dyed hair have few strands gray hair inside, we usually pick the gay hair out on production, but we DO NOT guarantee 100% no gray hair, please understand, and pick the few strand out yourself. Thank you!
We do have nits/eggs quality control. The raw hair with nits and eggs are selected out before we put into production. So 99.5% products are no nits and eggs, if there is one bundle we are not able to pick out, we do accept refunding or replacement.
Wavy and curly hair will look much shorter compared with straight. You should measure the length of hair when it is STRAIGHTLY stretched!

We also DO NOT RECOMMEND you to purchase longer length virgin hair, such as 28''. Don't ever try it before you understand how high maintenance it will take.
For your order longer than 28", we strongly recommend u SEAL THE WEFT. Longer hair is kind of high maintenance because the longer hair the lesser nutrition will reach to the ends. To avoid dry and tangle please follow our hair care instruction carefully and use our recommended shampoo and conditioner to co-wash the hair weekly.
Our hair is 3.4~3.5 oz per bundle, as we all know, the longer length the shorter weft it will be for certain weight. 4~5 bundles is recommended for whole head sew in.







Firstly, aliexpress will take 24 hours to confirm your payment. After that, we will ship out the hair within next 24 hours (Sunday, national or traditional holidays are exceptional)
PROCESSING TIME is 48 hours and no later than 72 hours usually.
Delivery Time Reference:
Order on Monday, u can expect the hair on Friday normally;
Order on wed, u can expect the hair on Monday next week normally
Order on Friday, u can expect it on wed next week normally;
Whole delivery takes 2~3 WORK days By DHL normally!!!
DHL delay happens, estimate date just for reference!!!
Working Time: Monday~ Saturday 9:00am~6:00pm (Time Zone 8)
Resting Time: Sunday
The DHL service is not available on Sunday in China. And we will ship it out on Monday next week instead.
We DO NOT offer overnight shipping by far!
Before the sign, please open the package to inspect with DHL delivery man stands by, if we send wrong item please refuse to sign and contact us. We will verify the package item by our records and DHL official weight data.
CORRECT & SAFE shipping address is very important since Security problem is getting worse in some area. It'€™s customer's duty to guarantee the safe shipping address for parcel. Please notice these conditions in advance. It will be benefit for both buyer and seller!!!
100% Money Back Guarantee on each item.
Please contact us within 7 days upon your receipt of the item(s). The refund will be rendered once the item(s) has been sent back in original condition. No refunds/exchange for hair being installed, cut, dyed, washed or any damage & process, please understand)
Money will be refunded within 3 WORK DAYS after we received the hair with ORIGINAL CONDITION.




A: Normally 3packs are enough for a full head, at most 5packs. You can always use the leftover hair later. If you are using hair over 18" long you might need another pack.
A: Some countries charge the customs tax, some don't. It is a decisive factor by the policy in the different countries; we cannot control it and should be paid by buyer.
A: HUMAN HAIR: Burning smells like a burnt fragrance, burns out quickly, and feels like coke and turns into ash. SYNTHETIC: Burning smells like a burning plastic, a small flame, and feels viscous when it burns out.
A: Yes. Treat the hair as if it is your own, use a flat iron/straightener or tongs, even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long .
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