Q: Are you a factory or a trading company only?
A: We are a manufacturer from Shanghai and support customization.
Q: Where can I get product & price information?
A: Send us an inquiry e-mail, we will contact you as we receive your mail.
Q: Do you offer the sample, and is the free sample available?
A: Yes, Sample available but not for free. However we will return sample charge for order in bulk.
Q: How does your factory do the quality control?
A: We have quality inspection department, each process has the corresponding quality control standards, each workshop is equipped with quality inspection personnel.
Q: How long is the delivery time?
A: It depends on the order quantity. 1 PCS: 7-10 days; 2-10 PCS: 14days; 11-50 PCS: 14+days.
Q: Can you supply OEM products with my brand, and my logo?
A: Yes, depend on annual volume ordered.
Q: Do you have the products in stock?
A: Yes. In addition, we provide customized solution.
Q: What is the payment method?
A: Payment: 30% in advance and 70% before shipping.
Q: How about the after sales service?
A: Free accessories replacement during warranty, certain fee will be charged according to the accessories beyond the warranty.