Q1: Are you a factory or trading company? ----We are trading company, but we have good relationship factory which located in Anhui. We warmly welcome you to visit our factory.
Q2:Could I get a sample for checking your quality?
----Of course, sample is available, you are welcome to check the quality.
Q3:Could I print my own brand/logo on the goods?
----Sure, OEM printing logo is welcomed based on our custom-made MOQ. Please show Brand Licensing and provide original logo file.
Q4:How long can I receive my sample or my order?
----Different transportation channels have different transportation times. Usually the delivery time of express delivery is 5-9 working days after delivery.
Q5:What’s your advantage?
----We accept small order, most have stock and fast delivery.
Q6:What’s your warranty & Return?
----10days warranty from the dispatched date. Please contact us through email before returning the defective item. Please take detail pictures or video for the defective items. We will replace defective items in next order.
Q7:Our Customer Service?
----We Strive for positive feedback on all transactions and POSITIVE RATING with 5STAR rating. If for any reason you are not satisfied with your purchase, please contact us before leaving feedback and we will help to resolve any issue for you. Feedback will be left to every buyer who completed the transaction and left positive feedback to us.