Q> What is your delivery lead time? A>Sample order :within 3-7 working days . Bulk order : About 20-25 working days after receiving your advance payment.
Q>Do you test product before shipping?
A>Every Model We Test 100% Before Shipping,Test Video supply to every customer.
Q>Can I have my personal Idea OEM this version?
A>Yes for sure,any idea you think it,we made it! (depand on different order request )
Q>What is the guarantee time?
A>For Controller,We Guarantee 6 month,Motor With 1 Year ,Battery 1 Year
Q>Can I print our own logo on the product?
A>Yes, please send your logo to us and we would design and make the draft drawing of the product with your logo.
Q>Can you design the products , logo and package for me?
A>Sure, we have professional designer and engineer working for you.
Q>Can you help me to make my own model scooter idea come true?
A>Yes
Q>How can you prove your business credit and make my business safe?
A>You could use the Alibaba Trade Assurance for your payment, if the delivery is not match the contract, the Trade Assurance would be safe for your money.
Q>Can I add or delete items from my order if I change my mind
A>Yes, but you need to tell us asap. If your order has been done in our production line, we cannot change