Q1: How long is your delivery time? A1: Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.
Q2: What if I don't have export experience ?
A2: We have reliable forwarder agent which can ship items to you by sea/air/Express to your doorstep.Any way, we will help you choose the most suitable shipping service.
Q3: What is your terms of payment ?
A3: 50% advance as deposite, balance before shipment .
Q4: How is your technical support?
A4: We provide lifetime online support through Whatsapp/ Skype/ Wechat/ Email. Any problem after delivery, we will offer you video call anytime,our engineer will also go to oversea help our customers if necessary.
Q5: How can I make sure it's a secure transaction ?
A5:We are the member of Alibaba Trade Assurance,with that your money in safe your business in safe,also payment via our company bank account are welcome.
Q6: Can you get the the machine customized for us ?
A6: Of course, brand name, machine color, designed unique patterns available for customization.