1. Q:Are you a manufacturer or a trading company?
A: We are a manufacturer.
2. Q: Any certificates your product have?
A:Yes, our products have CE(EMC,LVD,EMI),RoHS,Reach,PSE,ETL,FCC,GS etc.Meet every country's standard.
3. Q:How do you control the quality ?
A:Our product has strict quality control process. First IQC control incoming raw material. Second: on assembly line 3 testing ( fan testing, power testing, mist testing). Third : Every product must pass 1H aging test before packing. Fourth: Package line final test whole unit function.
4. Q: What's the MOQ ?
A: Our MOQ is 1000pcs per item.
5. Q: Can I put logo on product and have my own box?
A: Yes, we can print logo on product and customized 4-color box.
6.Q: What's the lead time of sample?
A: Sample takes 1-3 days.
7. Q: What's the lead time of massive production?
A: Massive production normally takes 25 days.
8. Q: What is the Warranty ?
A: 1 year start from the date of shipping.
9:Q: What is the failure rate?
A: Our product failure rate as low as 0.3%.
10.Q: How to place order ?
A: Please contact our company sales. They will answer all your questions about products,payment term, production, shipping etc.