Q1: Do all products have English operating interfaces and operating manuals?A1: Yes, all our equipment has English operation interfaces, and if necessary, we are also able to provide the edition in the user's native language, and all products are available in English operating instructions.
Q2: How is the after-sales service of your company?
A2: We offer one-year quality guarantee for all the products, and for products within the warranty period, we provide free services for all damages not resulting from human beings. After the warranty expires, we will charge cost price only.
Q3: How is the stability and durability of your products?
A3: The company has been established for over 10 years, and our products have been adopted by 90 percent of colleges and universities in China. The earliest products are still used by customers at present; they are really durable. In China, before purchasing our equipment, many teachers in university will listen to the views of colleagues carefully. Pilotech's equipment is reputed for its good performance and stability, and numerous new customers are recommended by old customers.