Q1. Are your trading company or factory?
A1. We are factory with more than 45000m2 workshop located in Longwei Road, Xichong Industrial Park, Lunjiao Town, Shunde Dist., Foshan, Guangdong, China.
Q2. What machine can you supply?
A2. Our main machines are computer beam saw, edge banding machine, cnc drilling machine, cnc router machine etc.widely used for panel furniture production.
Q3. What is the payment term?
Q3. T/T 30% in advance and balance before shipment, LC or by negotiation.
Q4. What is the delivery time?
A4. Normal 380V voltage is 15-30 days, other voltage is 30-45days.
Q5. What is the guarantee?
A5. 12 months for the whole machine. Within 12 months under normal use and maintenance, if something is wrong with the machine, you will get spare part for free. Out of 12 months, you will get spare parts at cost price.You will also get technical support and service all the lifetime.
Q6. Can you support the pre-sales service before confirm the order?
A6. Yes ,you will get experienced pre-sales engineer to support, not only including machine and auxiliary selection but also electrical ,air, machine layout in factory ,etc.
Q7. What is the after sales services?
A7. you will be able to get free training advice towards our machine in our factory.
You will also get free suggestion and consultation, technical support and service by online tools.
We can also send our engineer to your factory, but need you take charge of all travelling cost and labour cost