FAQ
Q1.What is your lead-time?
It depends on the order quantity and the season.Normally,
1)RTS Order:within 7-10 days.
2)OEM Order:25-30 days after PI confirmed.
Q2.What is the sample term?
Neutral sample is available, usually ship within 5-7 days, clients should pay for the sample fee and transportation cost normally.If the mass order amount reaches to 1000pcs,sample fee can be refunded.
Q3.Can I have my logo on the product?
Yes, you can. Based on MOQ, we apply logo silk-screen/lasering, package customization, user manual redesign and so on. Special requirements might make price different.
Q4.What certificate do you have for the product?
We always make our products following the highest standard, we have CE and RoHS for all the market, if you need other
certificate,we will help you to finish the test.
Q5.How do you control product quality?
1)Strict in-come material QC.
2)All-member inspectors.
3)Final Inspection.
Q6.What is your MOQ?
Usually, our MOQ is 200pcs of each item. If you have special request on the product, the MOQ will be different, talk with us to know more.