1. What is the order process?Inquiry→ Offer→ Price Confirmation→ Sample Order→ Sampling→ Sample Release→ Order→ Production→ Quality Control→ Delivery
2. How to ensure that the quality of the product meets customer needs?
Before production, we will formulate a test project table, determine the testing tool and the inspection process.
During production, manufacturers will inspect the product according to the prescribed time, and the quality management personnel will check the products they produce.
Before delivery, the product will be checked again.
3. What should I do if the product arrives at the customer company and find that the product is defective?
You can make a complaint and we will analyze the problem carefully. If it is confirmed that it is the product quality problem, we will replenish the product, and the cost shall be borne by us.
4. How long does it take to finish the mould?
3-4 Weeks.
5. How long is product delivery time?
2-4 Weeks after Sample release.
6. How long is transport time?
By sea: 4-5 weeks; by train (to Europe): 2-3 Weeks; by air: 1 week.
7. What kind of the materials can be provided?
Aluminum, zinc alloy, magnesium alloy, iron, stainless steel, or according to customer’s requirement.
8. What's the advantage of your factory compared to other manufacturing enterprises in China?
we have certificate IATF16949:2009
we know west culture and values very well
we know the highest international quality standards
smooth communication with the staffs speaking English and German
professional development team
fast acting on customer and market demand
offer the best service, not only with the products
9. What about the payment terms?
Payment terms are T/T, 30-50% in advance, the rest after delivery, or negotiation according to case.
10.What is the privacy policy of your company?
We keep all the customers information confidential. We'll sign NDA with customers.