Q1. You are factory or trading company?
we are 100% factory, we also do trading online.
Q2. What is your shipping way?
We usually ship it via DHL/UPS/Fedex/TNT/Aramex. If you have big quantity, you can choose air freight or Sea shipment.
Q3. What is your payment?
T/T wire bank transfer,West Union,Moneygram, Paypal, Payoneer, Escrow.
Q4. Can I take a sample for quality check?
Sure, we offer free sample for some low cost OEM products, but clients pay shipping cost.
Q5. Can you put my brand name(LOGO)on the products?
Yes,We can. Laser print, Silk print for your choose, MOQ 100pcs each model
Q6. Can you printed our logo on the product or do the customized package box for us?
Sure, our factory produces OEM/ODM .
Q7. Can you ship the goods to my agent or shipping forwarder in China ?
Yes, we can, just tell us your code in your agent or forwarder side, also tell us your agent or forwarder adress and contact details.
Q8. Can you ship my goods to Amazon FBA warehouse ?
Sure we can, pls send us the SKU label and Amazon outside Carton lables.
Q9. How can you slove the problem if we receive the defective goods.
Send us the pictures or video first time, we will send free replacement goods for you
Q10. Where is your factory located? How can I visit there?
Building 7, Huayisheng Industrial Park , Phoenix Community , Fuyong street, Baoan District ,Shenzhen
Q11. How does your factory do regarding quality control?
Quality is priority. QC department with professional quality assurance specialist attach great importance to quality controlling from the very beginning to the very end. Our factory has gained Rohs, hd-mi, SGS, CE FECC,ISO9001:2008 authentication. Etc