Q1. What is the packing type and size?
A: Generally, we pack our goods in neutral white/brown cartons.Different models with different carton size.
Q2. What is your terms of payment?
A: T/T 100% or T/T 30% as deposit, 70% before delivery.
Q3. What is your terms of delivery?
A: EXW / FOB
Q4. How about your delivery time?
A: Generally,the exact delivery time is depend on the items and the quantity of your order. for example, 10pcs order will take about 3-7days after receiving your deposit or full payment.
Q5. Can you accept sample orders?
A: We can supply the sample if the item have stock in our warehouse,customers should pay the sample costs and shipping costs.
Q6. Do you test all your goods before delivery?
A: Yes, all our products should pass testing 100% before packing.
Q7. How's your aftersale service?
A: 1. All our products with 1 year warranty
2. we have experienced engineers to support after-sales service.(including software..installation part), any problem please contact our sales directly.
3.The shipping cost of the returned product to us is borne by the buyer.
4.We do not provide after-sales service for machine failure caused by other