1.Q:What can i do before place the order ?A:Confirm the produce picture,size,color,logo,shipping method payment method,delivery time,declared value,and other custom request.
2.Q:How to place the order ?A:We will send you an invoice,small order full payment,big order 50% earnest money to produce,the rest payment before
shipping.when we have stock we will ship in 7 days.
3.Q:What can we do after send the payment ?A:We will keep update and send you news when we get from our factory,and keep in touch.
4.Q:I can’t find any news when tracking the track number.A:Most time,we can tracking,occasionally the express company not update the information,let’s wait 1-2 days more,we will contact express,also the tracking number have turned new number.
5.Q:If there is broken products
A:We have check it carefully before the shipment,but the shipping delivering is uncontrollable,but never worry about it,contact us in time and take photos,we will help going on this case.
6.Q:About the re-order.A:We will make same products and same package like last time,if there is some change,such as package or add a logo,let us know before we make it.
PS:Outside of work,no matter if we have did the business,we are friends,if you have chance come to China,make sure pay a visit our company,I invite you for Chinese tea.