Q: Are you a factory or trading company?
A: We are a manufacturer.
Q: Do you accept on-site inspection to check your pellet machine and your factory?
A: We strongly,firmly,warmly and sincerely expect your personal visit,and we hope to have a face-to-face negotiation with you and hope to do our host for you then.
Q: What payment terms do you prefer?
A: T/T,L/C,West Union,Cash,and so on.
Q: What about your delivery period?
A: 5 to 50 workdays upon getting advance or L/C,it depends on our production task arrangements,as saying goes:"first come,first served".
Q: How long is the warranty of the product?
A: 2 years.