1, Does the Digital photo art frame support video and moving images?
Yes, it supports videos and GIFs! Wintouch’s art library contains a great deal of moving image art, including GIF art and
cinemagraphs, and you can upload your own. If uploading your own images and video a few tips:
--The aspect ratio of the Canvas is 16:9
--Supported image and video files types include jpg, jpeg, png, bmp, svg, gif, mp4, and mov
--You can upload images up to 8 images/gif together and up to 200 MB per video
--Once uploaded, you can crop, filter, add titles and descriptions, and organize them into playlists
2, Can I display my own images on the Digital photo art frame?
Absolutely! You can do this one of two ways. Go to Wintouch app (iOS and Android) to upload to your account. You’ll then be able
to crop and optimize them to look best on Digital photo art frame. You can upload single images or an entire batch at once. If you
want to upload directly to the Digital photo art frame, you can insert SD card on the back or side of the Digital photo frame.
3, Is the Digital photo art frame battery powered?
No. The Digital photo art frame is powered by a power adaptor that plugs into the wall. optimized for efficient power
consumption,using approximately 20 watts (less than a common light bulb).
4, How do you recommend I hide the cord?
We’ve seen a wide range of ways to manage or hide the cord. It can be positioned behind furniture, masked with a plastic cord
cover, or with the help of a licensed electrician concealed with an in-wall outlet. We’re actively expanding our accessory line
with new cord management options in development.
5, Does my Digital photo art frame come with a warranty?
Yes! the Digital photo art frame comes with a one year technical warranty. This means we will replace your Digital photo art frame
up until one year after purchase.
6, When I purchase a Digital photo art frame, what’s in the box?
The Digital photo art frame comes with:
Wall anchors (dry wall)
Wall mount with liquid level (Wall hanger)