Q: Are you the trading company or manufacturer? A: We are the direct factory. We can design, manufacture and customize the products according to your requirements. Welcome to visit us to check it! Q: What are the terms of payment in your formal trade? A: Normally we can accept T/T term, L/C term and Alibaba Trade Assurance Order Online. T/T: 30% as deposit, 70% paid before delivery L/C: 100% irrevocable L/C at sight. Q: What’s your after-sale service? A:12 months warranty for main parts since delivery. On-site installation, debugging, workers training. Make sure that the equipment operates properly and your workers know daily maintenance well. Q: What’s your delivery time? A: Generally 7-15 days if the goods are in stock. or it is 15-30 days if the goods are not in stock, it is according to quantity. Q. How long do you warranty your equipment? A: We shall guarantee that the equipment for 1 year, excluding the wearing parts, and we will offer our customers the wearing parts all the time with favorable price.