2.What are Your Lead times for standard Cylinders?
Generally ,It will be longer for the 1st order, because we need to issue all the set production drawings ,and some details need to double confirm. it is about 40-45 days .
For 2nd and following order, It is about 30-35 days after the deposit received.We can discuss if some special status.
3.Do you Provide technical Assistance?
Yishui Zhongxin Machinery Co.,ltd is supported by a team of dedicated and experienced hydraulic design engineers with years of knowledge in the working of hydraulic cylinders.
4.Warantty?
Generally,Zhongxin Machinery will replace or repair defective articles for free Within 1 years from time of the delivery.
This warranty doen not cover damages caused by the use of defective articles,worn out articles,wrong use of the
articles,non-observance of both above mentioned general instructions for first installation and warning ans safety measures for dumpers,as well as obvious
tampering of articles.
Zhongxin's obligation is subject to confirmation of the claim by our inspection Dep.
Generally ,We can deduct the compensation value or send a new one or a new seal kits set in the following order.
Warranty Procedures
1,Description of failure
2,Cylinder model and manufacturing date as laser engraved on all cylinders
3,Invoice Number and Date