Q1: Can I have a sample order ?
A1: Yes, we welcome sample order to test and check quality.
Mixed samples are acceptable.
However customer has to pay for the samplecost and shipping
Q2: Can youcustomize the products?
A2: Yes, we can customize products for color, size and thickness as per customer’s requirements.
Q3: Can we use our own logo or design?
A3: Yes, you can. You can contact us for the details.
Q4: What about the delivery time?
A4: Sample needs 5-10 days, mass production time needs 45-60days.
Q5: Do you offer guarantee for the products?
A5: Yes, we offer 1year warranty to our products.
Q6: How do you solve the complaint from customer?
A6: Complaint will be evaluated case by case, and take quick action for after sales service
Q7: What is your factory’s production capacity?
A7: Yearly output of 80000pcs furniture and 400 containers
Q8: Payment Terms:
A8: 1.In general, 30% TT inadvance, 70% balance against BL copy within 7 days.
2. We can offer different pricing of FOB, CIF and C&F.
3. Cash, Bank Transfer and L/C are all available.