Q1: Are you a factory? A1: Yes, of course. Our factory is located in Jiangsu for over 8 years, we can produce 1500 pcs 3d pen daily.
Q2: How long is your warranty?
A2: All of our 3d pen has warranty for 365 days except for RP-300B for 180 days.
Q3: What is the shipping method?
A3: We cooperate with many shipping company and before shipment, you can check with us about the shipping method, we can provide DHL/UPS/TNT/Fedex/EMS shiment.
Q4: How about the delivery date?
A4: For order quantity under 2000 pcs, it takes 2-3 working days, for order quantity over 2000 pcs, please confirm with us. Q5: Do you offer customize service?
A5: We can customize for order quantity over 5000 pcs.
Q6: What is the MOQ?
A6: MOQ is 1 pcs per item.