Q: Are you a manufacturer or a trading company? A: We are the source factory with 25 years of manufacturing experience in beverage machinery. Located in Jinfeng Town, Zhangjiagang City, Jiangsu Province, China. The transportation is convenient, very close to Pudong Airport and Sunan Shuofang Airport. If your itinerary includes a factory visit, we will pick you up.
Q: How long is your delivery cycle after you order the machinery? A: Generally it is 40 working days.
Q: Do you have a relevant after-sales system? A: We have a Perfect after-sales system.
1: 12 months warranty.
2: Many-to-one service, we will solve basic problems through phone, email, whatsapp, WeChat and video calls. The operation manual will be sent with the machine or via e-mail.
3: If conditions permit, the engineer will go to the buyer's factory to install and test the machine, and train the buyer's staff on how to operate and maintain the machine.
Q: If I want to buy a machine, what information do I need to tell you? A:
1: What liquid do you want to fill?
2: What is the capacity and height of the bottle?
3: What is the output in one hour?
4: Related water quality analysis reports, etc.
5: Required mechanical voltage
Q:How to ensure that you deliver goods on time and ensure the safety of my funds? 1:We guarantee the on-time delivery and quality of the equipment you purchase through the credit insurance service of the Alibaba platform.
2:With the letter of credit, you can easily lock in the delivery time.
3:After visiting the factory/video watching the factory, you can ensure the authenticity of our bank account.
Q:How do you ensure the quality of the machine? 1:To ensure the accuracy of parts. We are equipped with a variety of professional processing equipment, plus professional processing methods accumulated over the years.
2:Before the machine is assembled, each part is inspected by the inspector.
3:Assemble machines, all with masters with more than 5 years of work experience to operate.
4:After all the equipment is completed, we will connect all the machines and allow at least 12 hours for a complete production line. To test its stability